Lawful Basis for Processing
We process personal information where necessary to respond to enquiries, provide quotations, arrange and deliver cleaning services, manage customer relationships and meet our legal obligations. Depending on the circumstances, our lawful bases may include taking steps before entering into a contract, performance of a contract, compliance with legal obligations and our legitimate business interests.

How We Share Information
We do not sell personal information. We may share information only where necessary with service providers that support our business, such as website, email, payment, accounting or IT providers, or where we are legally required to do so.

How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business records and meeting legal, accounting and tax obligations. Information that is no longer required will be securely deleted or disposed of.

Your Data Protection Rights
Depending on the circumstances, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to processing and data portability. Where we rely on consent, you may withdraw your consent at any time.

How to Exercise Your Rights
To make a request about your personal information, contact us at:
info@dirtbustersltd.co.uk
07405 682650

Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.

Cookies
Our website may use essential cookies required for the website to function and, where applicable, optional cookies for analytics or other website features. Where consent is required, optional cookies will only be used after you have given your consent. You can accept or reject optional cookies using the cookie banner displayed on the website.